DAYO GROUP Inc. (“we”) handles personal data in SKAEL (the “Service”) as follows.
1. Data we collect
- Account data: name, email address, password (stored hashed), and your profile when you sign in with Google
- Payment data: billing country or region and transaction history. Card numbers are collected and held by our payment processor (Stripe); we do not store them.
- User content: your instructions to the AI (prompts), uploaded files and images, and your Sites’ code and data
- Usage data: access logs, IP address, browser information, cookies, feature usage, AI credit consumption history, error logs
- Enquiries you send us
2. Purposes
- Providing the Service, identifying you and signing you in
- Billing, and preventing misuse and repeated claims of benefits
- Creating and editing Sites with AI
- Answering enquiries and sending important notices (billing, incidents, changes to terms)
- Maintaining and improving the Service, handling incidents, keeping it secure and managing usage
- Producing statistics that do not identify individuals
- With your consent, telling you about new features and campaigns
3. Sharing and processors
We do not give personal data to third parties without your consent, except where the law requires it. We use these processors to run the Service:
| Processor | Purpose | Location |
|---|---|---|
| Stripe | Payments | United States and others |
| Microsoft (Azure) | Servers and data storage | Japan |
| Cloudflare | Network delivery and protection, backup storage | United States and others |
| GitLab | Storing your Sites’ source code and build artefacts | United States and others |
| AI model providers (OpenAI, Anthropic, DeepSeek) | Processing prompts and content (AI features) | United States, China |
| Email delivery (Customer.io) | Sending notification emails | United States |
We may change or add processors as needed to provide the Service; when we do, we update this table.
4. Transfers abroad and AI processing
- Service data is stored mainly on servers in Japan. The processors above may process it in countries other than Japan and Vietnam. We check that they take appropriate security measures.
- When you use AI features, your prompts, uploaded files, the code of the Site you are working on and similar data are sent to the provider of the AI model in use and processed in that provider’s country.
5. AI training
We do not use User Content to train our own AI models. AI model providers handle it, including how long they keep it and whether they use it for training, under their own API terms.
6. Retention
- We keep your data while your account is active.
- We delete your account data and User Content within 30 days after the account is deleted.
- We back up our database daily and delete each backup 30 days after it is made, so deleted data can remain in backups for up to 30 days.
- Records the law requires us to keep, such as invoices, are kept for the required period. Data needed to investigate abuse, keep the Service secure or handle disputes is kept only for the minimum period necessary.
7. Cookies
We use cookies to keep you signed in, remember your language and analyse usage. You can turn them off in your browser, but some features may then not work.
8. Security
We encrypt data in transit, control access rights, hash passwords and separate data per workspace, among other measures.
9. Your rights
You may ask us to disclose, correct, stop using or delete your personal data, or withdraw your consent, through the contact point below. We will verify your identity and respond without delay, as the law requires.
10. Data of visitors to your Sites
- Personal data your published Sites collect from visitors (bookings, enquiries and the like) is the responsibility of you, as the Site’s operator. On your Sites you must provide the privacy notices required by law, obtain the consents required by law, and offer a point of contact.
- We store and process that data on your behalf and fulfil our legal obligations as the party doing so.
11. Contact
DAYO GROUP Inc., 1-12-4 Ginza, 6F, Chuo-ku, Tokyo 104-0061, Japan Enquiries: Support
12. Changes
We announce changes to this policy on this page, and important changes also by email or similar.